SphereCreation

 

Home   |   About Us   |   Contact Us   |   SCADA   |   Web Design   |   Hosting   |   Project Services

Support

Focused Solutions. The importance of having a dedicated support team can not be underestimated.

The aim of the team is to provide clients with help and guidance on key operational issues when it  matters, such as ensuring a single point of contact is available when the offices are closed during the week end and evenings.

To ensure quality of service, our support teams have been structured in to two areas. These are :

  • Project Management

Support  for current capital projects.

Support i ssues relating to PLC, SCADA and Automation.

  • Network Services

Support  for all Network issues. These include all Server and Email faults. ADSL, DSL and ISP.

Support  for all web site and hosting issues.

 

The Hosting & Email Team

Support teamA Dedicated hosting and email support team. The importance of having a dedicated support team can not be underestimated. Experience total web server reliability with 24 hour on-site support and our stringent quality controls and systems.
 
  

 Contact Support

Project & SCADA Support

Direct SCADA Support

If you have a direct SCADA related support question, please either email or call the following number.

Project Email

SCADA Email

(Email address monitored 24/7 for urgent faults)

Telephone: 07731 474 943

(Phone manned within normal office hours, Mon-Friday.)
Read More

Network Services  Support

Hosting and Email (support)

If you have a direct hosting or email support question, please either email or call the following number.

Hosting: Email

(Email address monitored 24/7 for urgent faults)

Telephone: 0845 270 6474

(Phone manned within normal office hours, Mon-Friday.)




 
 


Policy Documents   |   Disclaimer